What makes you stand out from the crowd?
Ask yourself what is there about you and your practice that makes you stand out from your competitors? In this highly competitive market place that is constantly evolving you need to know who you are and consider what it is that can set you apart from the competition - your Unique Selling Points - USP's
Here at AR we understand the importance of USPs, or Unique Selling Propositions, both for our clients and indeed for our own business. With over 13 years exploring our client's USP's to ensure our team are well equipped to represent them, we've taken this valuable experience and created this short course to help aesthetic business owners and in-house staff to identify and use USP's.
John Staples, Lumiere Medispa
“I wanted to express my sincere gratitude for the Front of House training. The program was incredibly useful and informative, providing me with a comprehensive understanding of the key aspects of managing front-end operations.
The training sessions were well-structured, and the content was presented clearly and concisely. I found the telephone calls particularly valuable, giving me best practices in the Front of House role.
The knowledge and skills acquired during the training have already proven to be beneficial in my day-to-day responsibilities. I feel more confident in handling various situations, ensuring smooth operations and a positive customer experience.
I appreciate the effort and dedication of the training team in creating such a valuable program. Please extend my gratitude to all those involved. I look forward to applying my newfound knowledge to contribute effectively to our front-end operations.
Hayley Foot , Clinic Co-ordinator
"I have just finished the exceptional front-of-house training module. I was so impressed with the content and the process of learning and the quiz to follow.
I thought that the course instilled the importance and value of the front-of-house role in the business. Throughout the whole course, it promoted positivity and confidence and made you feel proud to work in the industry and your key role. I would certainly recommend this to any clinic for new staff members to stand out from competitors to give that first-class and unforgettable customer service experience from the outset.
Highly Recommended, a truly wonderful course."
Course Module
Unlock potential today!
The course offers:
- A comprehensive curriculum that is both flexible and accessible.
- Engaging learning modules, incorporating videos, quizzes and useful downloads.
- Real-life experience underpins all aspects of the training offering you practical insights into the challenges faced by receptionists in aesthetic clinics.
- Industry expertise: To guarantee the highest quality of education, the course design and content has been based on over 30 years of industry experience both in call and enquiry handling as well as extensive knowledge of the aesthetic sector.
- A wealth of knowledge and experience ensures that you receive up-to-date and relevant information.
